Privacy policy
PRIVACY POLICY
Last Updated: November 2025
Button Seats S.L. (“Buttonseats”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://buttonseats.com or interact with us.
1. Data Controller
Button Seats S.L.
NIF: B23927338
Fiscal Address: Calle Rosario, Valencia, Spain
Email: infobuttonseats@gmail.com
2. Information We Collect
A. Information You Provide
Name and surname
Shipping and billing address
Email address
Phone number
Payment details (processed securely through Shopify or third-party providers — we never store card details)
Order information
B. Automatically Collected Data
IP address
Device type
Browser type
Cookies and tracking data
Pages visited and actions taken on the site
C. Information Received from Third Parties
Shopify
Payment providers such as Klarna, PayPal, or Stripe
Analytics tools including Google Analytics
3. How We Use Your Information
We use your data to process and deliver orders, provide customer support, manage payments, prevent fraud, improve our website and services, send order updates, and comply with legal obligations.
We do not sell personal data.
4. Legal Basis for Processing
We process your information based on contract performance, legal obligations, legitimate interest, and your consent (for cookies and marketing emails).
5. Sharing Your Information
We share your information only with trusted partners when necessary, including Shopify for hosting, payment processors for secure payments, shipping carriers for delivery, and legal authorities when required by law.
All partners follow GDPR-compliant security standards.
6. International Orders (Worldwide Shipping)
Because we ship internationally, your data may be transferred outside the EU strictly for delivery purposes.
We use approved and secure data transfer mechanisms.
7. Your Rights (GDPR)
You have the right to access your data, correct inaccuracies, request deletion, restrict processing, request data portability, object to certain processing, and withdraw consent at any time.
To exercise any right, contact infobuttonseats@gmail.com.
8. Data Retention
Order and billing data is retained for six years as required by law.
Analytics data may be kept for up to two years.
Customer account data is kept until you request deletion.
9. Cookies
We use cookies to improve the website, personalize your experience, analyze performance, and enable secure checkout.
You can adjust preferences in the Cookie Preferences section.
10. Security
We apply encryption, secure servers, and industry-standard safeguards to protect your data.
However, no online system can guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page with a new “Last Updated” date.
12. Contact
Button Seats S.L.
Email: infobuttonseats@gmail.com
Fiscal Address: Calle Rosario, Valencia, Spain