Contact information
CONTACT INFORMATION
If you have any questions regarding your order, shipping, refunds, payments, or any of our policies, you can contact us using any of the methods below.
Customer Support Email
For all inquiries, please contact us at:
We aim to respond within 24 to 48 hours on business days.
Shopify Inbox Support
You can also contact us directly through the Shopify Inbox chat available on our website.
Messages sent through the inbox are received instantly, and we will reply as soon as possible during business hours.
Company Information
Button Seats S.L.
NIF: B23927338
Calle Rosario 3
46844 Valencia
Spain
Business Hours
Monday to Friday
9:00 AM – 6:00 PM (CET)
We are closed on weekends and public holidays.
Shipping and Order Assistance
If you need help with shipping, delivery updates, tracking, or package issues, please provide your full name and order number when contacting us so we can assist you quickly.
Media and Partnership Requests
For collaborations, influencer partnerships, or media inquiries, please email us with “Collaboration Request” in the subject line.
Response Time
We do our best to reply to all messages within 24 to 48 hours.
During busy periods, response times may be slightly longer.